1. Drive Business and Sales
A recent Unilever study found that 33%
of consumers want to buy from brands “doing social or environmental good,” opening up a huge opportunity in the market for sustainable goods and sustainable-oriented businesses. To get started, considering both internal and external factors to aid your business’ sustainability mission is essential. For example, an improved internal process to increase energy efficiency can lead to external savings and higher profits, reduced waste, and even increased productivity.
Staying up to date with the latest digital technology is another great way to increase efficiency and drive sales of your products or services. According to research from IBM, respondents answered that they most desired the ability to use technology that would help them find what they need easily and quickly. Of participants included, awareness of new shopping technologies was at 90%.
Consumers are becoming increasingly aware of new technologies, and increasingly eager to see them implemented to provide a more seamless user experience. 71% percent of respondents answered that they were already using or wanted to try searching by visual means, and 69% said they would like the ability to use voice search. As a small business, implementing in-demand online technology can not only give you the desired business results you’re looking for, but it can reduce waste (of both resources and time) as a result. With the pandemic confining the public to their homes, many businesses have already begun to implement new technology they may not have considered before - there’s no better time to get started.
Another great way to both help the community and drive business is to consider partnering with a local organization
that has similar values. Community partnership can have plenty of benefits, from inspiring progress to increasing your business’ credibility among consumers and potential customers.
2. Save Money
Aside from the good a sustainable business can do for the planet and community, it can also do plenty of good for your wallet. From small daily practices for conserving energy to meeting investor and stakeholder criteria, going green can make a major impact. Start small by asking questions about how your business operates on a consistent basis. For instance, are heat or electricity left on overnight, even when no one is around?
Thanks to the EPA's online measurement tool, your business can measure its building performance in a secure environment to track how your energy is being used and where it could be improved. Using these results can help your business better understand where your spending is going toward, while also finding areas to cut back and save.
Other simple cost-saving swaps
include using paper clips instead of staples, recycling paper, and reusing paper or boxes whenever possible. If there are any unused or outdated electronics that you’d like to get rid of, find out how you can donate or recycle them in your area instead of simply throwing them away.
On a larger scale, studies have shown that going green can pay off big in terms of company favorability. Many investors today use Environmental, Social, and Governance (ESG) metrics to consider an organization’s ethical impact and sustainability practices. A company’s carbon footprint, water usage, community development efforts, and diversity are all factors that are kept in mind. Research shows that companies with higher ESG ratings have a lower cost of debt and equity, and that sustainability practices can help financial performance while also gaining support from the public. According to a survey by McKinsey, nearly 3,000 employees said the strongest motivating factors to adopting a sustainable mindset are aligning with a company’s goals, missions, or values; building, maintaining, or improving reputation; meeting customer’s expectations; and developing new growth opportunities.
3. Build Trust by Limiting Safety Concerns
As a small business, you may already have a leg up when it comes to building and maintaining consumer trust and limiting safety concerns. With today’s consumers focused on ensuring that products and services are locally sourced, reliable, and value-driven, adding sustainable components to your business strategy can provide yet another way to win them over.
According to Nielsen research, many consumers are becoming less picky about the name behind the products and services that have the sustainable attributes they’re looking for - which could potentially open the door for lesser known, non-name brands and small businesses. Almost half (46%)
of surveyed global consumers said they would be willing to forgo a brand name in order to buy from environmentally friendly companies.
4. Deepen your Mission and Increase Value
In a recent global online survey by Nielsen, 81%
of respondents feel strongly that companies should help improve the environment. While this sentiment is shared across gender lines and generations, younger audiences are leading the pack, with older audiences not too far behind. Why is it important to know that younger generations are adamant about sustainability? Since today’s younger audiences (like Gen Z and Millennials) are approaching their peak earning years, ensuring their trust today can help ensure tomorrow’s profit.
Evidently, a company’s values and the overall value it provides are non-negotiable for today’s consumers. While your business doesn’t necessarily need to be on the cutting edge of environmental activism, implementing sustainable practices, policies, and community values at a basic level is becoming a “must have” instead of just a “nice to have. ”
5. Anticipate Current and Future Trends
Did you know that the global population is expected to grow to 8.5 billion
by 2030? Given this growth, it will continue to be critical for companies to keep their green business practices in check for both the planet’s health and to meet consumer expectations. Across generations, the general public is feeling anxious about the state of the planet and its impact on their health. These growing audiences are increasingly focused on choosing to put their money towards businesses whose values are in line with their own.
Projected trends
predict that in the near future, more businesses will proactively seek large-scale behavior change to make their business more sustainable, since consumers play one of the largest roles in driving sustainable consumption. Why wait to get started?
Takeaway
As the population continues to grow and consumer concerns are fueled by recent events, a business’ safety, sustainability, and values are crucial to building trust and gaining loyal customers within their community.
You don’t need to take drastic steps - by making simple green swaps and finding creative ways to show you care, your business can ensure it remains sustainable environmentally and from a long-term business perspective.
Interested in how you can improve your business messaging and build trust among consumers in your community? Feel free to contact us or find a location
near you
to find out more.